Is your focus always on the customer? Are you excited about helping our customers help theirs? Apply today!
Read on if you want to:
- Work with clients going through Digital Transformation;
- Be at the center of their operations, involved from A to Z;
- Help our clients with the best possible customer experience.
What you’ll do as an Order Management Consultant at Emakina
As our resident Order Management expert you will work closely with our clients, guiding them in working out business and operational processes for order management. Because you understand the challenges they face, you are able to advise them. This can be on prioritisation, for example: MVP focus, what brings most immediate business value and what should be tackled later, or on the impact their OMS decisions have on other parts of the business.
You will work closely with your Business Analyst on making sure that your team knows what to do: providing epics and user story input! Finally you will be the driving force when it comes to roadmap creation.
Some of your favourite things to do are:
- To guide our customers in finding their way in the dynamic world of retail
- Advising on solutioning – both on platform level and process level
- Finding ways of providing the best customer experience in the most efficient way
Order Management is a new service at Emakina. Being part of a growing team and shaping this service is exciting. Together we are defining how we will help our clients in the best way possible. – Emma Dijkstra – Service Lead Order Management, part of the B2B & Business Transformation team
This is you in a nutshell
- You have experience with E-commerce, OMS or ERP software
- You have experience working with Order Management Processes, especially with:
- Allocation & fulfillment
- In-store processes
- Inventory management
- Customer service
- You have a technical background, but like to work with clients these days
Learn more about our company culture:
More reasons to choose a job at Emakina
We offer a friendly, informal workplace, to work with some of the biggest brands and digital retailers in Europe, a competitive salary and 25 vacation days a year (if you promise to come back). But equally important: we have great teams, focused on more than just their day-to-day job. For example our dedicated Commits team organises days to donate time to great causes (such as Staatsbosbeheer!). Our HR team organises many training sessions to help us develop a and learn how to give constructive feedback, because people at Emakina truly care about each other. We also like to have fun and spend time together, whether it’s on our ski trip, company boat and parties, or by organising nerd-summits to share knowledge. And very important: we serve the best coffee!
If you are curious about your future workplace, we recommend you read our company page and check out our blogs. And check this video, where Kees, Olly and Emma talk about B2B eCommerce and how to launch and evolve a B2B eCommerce portal. Or this one, where Emma talks about the logistic challenges in times of Covid. Finally, while you’re at it, take a look at our socials too: Linkedin & Instagram
Sound interesting? Click below to apply.
Not sure yet? Chat with Laura through firstname.lastname@example.org.
And a special note to recruitment agencies: we love the work our in-house recruiters are doing, so no need to offer your services. Thanks!APPLY FOR THIS POSITION