Vacancies at Emakina

Market & User Insights Specialist

Amsterdam | 32 - 40 hours APPLY DIRECTLY

As a Market & User Insights Specialist you will be responsible for building our agency know-how, to take the next step in our ambition to become a true thought leader on relevant topics within digital design development.

As a Market & User Insight Specialist,

You will have a new role with a mix of operational tasks, tactical decision-making and building a strategic foundation. Your main focus is on generating insights for design purposes; insights that serve a broader purpose than a single project. You do this by 1. collecting and structuring what we know, have and dynamically generating as an agency and 2. searching, selecting, analyzing and synthesizing relevant external sources.

You accelerate our efforts to build an insights hub and create an easy-to-use repository system that all your colleagues can benefit from. It will cover multiple angles, from macro trends (in digital design and within industries), emerging players and/ or innovations to specific marketing and platform topics and best practices.

In this role, you will be responsible for a full range of activities: from reaching out to colleagues, exploring tools for insights and external sources, finding, synthesizing and prioritizing information, creating reports and presentations, and sharing back into the organization. You will be managing the research needs and expectations of your colleagues and will develop effective internal working relationships.

Who are you?

First and foremost you love research, with a strong focus on the word search. You are a desk research expert, but also familiar with primary research and able to interpret data and qualitative results.
To convert all findings and insights into a pragmatic system, you have to be structured and accurate. You know how to work towards a bigger picture, but never lose sight of the details. To be successful, you need to have a strong affinity with digital design. Everything we do has to tie in with our core business in one way or another.

Who you’ll be working with

You will become part of the Design Insights team, a small but fast-growing team that focuses on both primary and secondary insights, on qualitative and quantitative findings and on research projects directly for clients and user-centered design processes, as well as a broader market knowhow.

Your experience so far has been:

  • Around 3 years of relevant work experience (or more!), for example as a market researcher or UX designer. We are open to junior, but also medior and senior people;
  • About managing research objectives, design, implementation, analysis and communication autonomously and resourcefully;
  • Working with Repository tooling, like Dovetail, ProductBoard and/ or Sticktail
  • Presenting and socializing research results across different departments at all levels of the organization (e.g. Service Design, UX Design, Delivery, Account, Sales)
  • Being a central point of contact for suppliers in relevant domains (with regard to trend reports, sector analyses, tooling, etc.)

And you are able to:

  •  work from our Amsterdam office a few days a week (if the Covid situation allows)
  • write clearly and easily in English. Dutch is an advantage (to be able to cover those information sources as well)

Check out some of the super cool brands we worked with in 2019

More reasons to choose a job at Emakina

We offer a friendly, informal workplace, to work with some of the biggest brands and digital retailers in Europe, a competitive salary and 25 vacation days a year (if you promise to come back). But equally important: we have great teams, focused on more than just their day-to-day job. For example our dedicated Commits team organises days to donate time to great causes (such as Staatsbosbeheer!). Our HR team organises many training sessions to help us develop a and learn how to give constructive feedback, because people at Emakina truly care about each other. We also like to have fun and spend time together, whether it’s on our ski trip, company boat and parties, or by organising nerd-summits to share knowledge. And very important: we serve the best coffee!

If you are curious about your future workplace, we recommend you read our company page and check out our articles. And check this video, where Julien, one of our Senior UX designers talks about UX Design at Emakina! Or watch this one where Ralitsa, our UX researcher, talks about the importance of UX research. Not done yet? Check out this video where Jaap, our head of UX talks about Co-Creation. Finally, while you’re at it, take a look at our socials too: Linkedin & Instagram

Sounds interesting? Click below to apply with your resume & portfolio. Not sure yet? Chat with Lara through

And a special note to recruitment agencies: we love the work our in-house recruiters are doing, so no need to offer your services. Thanks!

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